MindBridge Counseling App

Frequently asked questions

Q: How do I log into the MindBridge Counseling App?
A: To log in, use your registered email and password on the login screen. If you encounter issues, use the "Forgot Password" option or contact support.

Q: What is the Home Page, and what can I access from there?
A: The Home Page is your main dashboard. It provides quick access to key features like session schedules, client management, and tools for managing treatment. A prominent hyperlink labeled "Responding to a Suicidal Client" is available on all main menu screens for immediate access to critical response protocols.

Q: What is the purpose of the "Responding to a Suicidal Client" link?
A: This hyperlink provides immediate access to suicide response protocols and guidelines, ensuring counselors can act swiftly in crisis situations. It is accessible from all main menu screens with a single click.

Q: How do I manage client sessions?
A: Use the Client Session Module to schedule, view, and adjust therapy sessions. Features include:

• Automated SMART Goal templates delivered based on session milestones.

• Notifications and reporting triggered at specific session points.

• Show/No Show buttons to manage attendance efficiently.

Q: Can I view session history?
A: Yes, session history is available under the "Session History" section. This feature allows you to review past sessions, track progress, and make informed decisions for future sessions.